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Contact us

One inbox, read by a person. Here is how to reach us, what to include, and how quickly to expect a reply.

Last updated: 8 October 2026

Email us

Use this for anything: a bug, a billing question, help with your resume parse, deleting your account, feedback, or a job listing that looks wrong.

Write to hello@hirerizz.com. It is a single inbox, read by a person — there is no call centre, no chatbot and no ticket queue to get lost in.

What to include

  • the email address you signed up with;
  • what you were trying to do, and what happened instead;
  • a screenshot if it is visual, and roughly when it happened;
  • for a payment question, the Razorpay payment id from your receipt.

How fast we reply

Honestly: usually within a few days, sometimes within hours. We are early, so please don't expect an instant reply, but every message reaches a person who can actually fix things, and we do not use auto-replies to close tickets.

Who operates Hirerizz

Hirerizz is an AI job-matching service for India, operated by an individual, Jatin Singhal, a sole proprietor based in India. Hirerizz is not an employer, a recruiter or an agency — see the Terms of Service for exactly what that means.

The rest of the policies

Billing and cancellation rules are on the Refund & Cancellation Policy. What we do with your data is on the Privacy page, the rules for using the service are in the Terms of Service, and the delivery statement is on the Shipping & Delivery Policy. Answers to common questions are on the Support page.

contact · Hirerizz