Refund & Cancellation Policy

Paid access is a subscription that unlocks paid coaching and writing features while it is active. When you subscribe, you authorise a recurring payment through Razorpay — with a card or with UPI Autopay — and Razorpay then charges that payment method automatically at the start of each new period.

The period is monthly or quarterly, whichever plan you picked on the pricing page, and the amount charged each period is that plan's price, all-in: nothing is added at checkout.

Your subscription continues until you cancel it. It does not end on its own, and we will never charge you for anything other than the plan you chose.

All payments are final and non-refundable. That includes the case where you subscribed and used little or none of it, where you found a role elsewhere, or where your applications didn't lead to interviews or an offer. Job outcomes depend on employers, and we can't promise them (see the Terms of Service).

If a feature is temporarily unavailable and you want to talk about it, write to us anyway. We would rather hear from you than have you feel stuck.

If you were charged twice, charged after you cancelled, or charged in error, that is our problem to solve. Email hello@hirerizz.com with the Razorpay payment id (it is in your payment receipt) and the email you signed up with.

We will verify it and return the money to the original payment method. Depending on your bank, that usually lands within 5–7 business days.

One click in Settings, and you will not be charged again.

1. Go to Settings → Your plan → Cancel subscription. It asks you to confirm first, and it tells you the exact date your access ends before you do anything.
2. What cancelling does. Your subscription stops renewing straight away, so there are no future charges. Your access continues until the end of the period you have already paid for — that date is shown in Settings afterwards — and when it passes, your plan ends on its own. Your saved and applied jobs stay visible.
3. Changed your mind? You can subscribe again whenever you want; nothing is held against you and no data is lost by cancelling.
4. Prefer we do it? Email hello@hirerizz.com from the address you signed up with and we'll cancel it for you.

Cancelling does not create a refund: the period you are in was bought for its term. Unused allowance inside a period (for example, a monthly coaching count) does not carry over to the next period and is not converted to cash or credit.

Deleting your account is a different action, not a way to cancel: it removes your data, and access ends immediately. The Privacy page explains exactly what deletion does. If you only want to stop paying, cancel instead.

A bank chargeback takes weeks and tells us nothing about what went wrong. Write to us first. We can usually resolve it in a day. If a chargeback is raised without contacting us, we may suspend the account while it is investigated.

Billing questions, receipts, or anything on this page: hello@hirerizz.com. We are a small team and we read every email.